Pandora’s Box, one of Ormskirk’s most popular retail outlets, is celebrating 25 years in business this month. Pandora’s Box started as a market stall all those years ago, and then moved into the indoor market in Ormskirk before occupying their current premises in Wheatsheaf Walk.
Pat Givens part owner of Pandora’s Box said, “I cannot believe we are celebrating 25 years this year after such a turbulent few years. We always wanted Pandora’s Box to be ‘forever’, but like most retailers we have had to deal with the recession, and it’s been a hard slog. However due to many things including my daughter Katie’s determination to succeed brought us through it including heading up Love Ormskirk. I’m happy to say however, that 2014 is not only the year we celebrate this milestone, it is also the year we are getting back to where we were. Footfall and sales are up and customer loyalty and faith continues to grow. My business partners Jackie and Katie have worked very hard getting the buying right these last few seasons and focusing on customer service, it seems it’s been a winning formula.”
Pandora’s Box loyal customers are very happy that they are doing well in the face of adversity. They offer a loyalty card to all our customers giving them an average of 15% OFF throughout the year and often do mini promotions and gifts with purchase.
Jackie Wood said: “We’ve got amazing staff who believe in us and what we do and treat our customers like we do. We’re not a faceless brand, we’re a strong business with a clear identity and passion to succeed, this is what we believe has helped us through these tough years. We are very proactive and reactive, so we do not rest on our laurels and we are always thinking about ways to improve.” Our customers value the service and the overall shopping experience they get when they step through the door and they get taken care of in other ways.”
Pandora’s Box believes it’s all about striking a partnership and relationship with their customers and will spend the next 25 years doing what they do best, with their customer’s support.
Pat Givens part owner of Pandora’s Box said, “I cannot believe we are celebrating 25 years this year after such a turbulent few years. We always wanted Pandora’s Box to be ‘forever’, but like most retailers we have had to deal with the recession, and it’s been a hard slog. However due to many things including my daughter Katie’s determination to succeed brought us through it including heading up Love Ormskirk. I’m happy to say however, that 2014 is not only the year we celebrate this milestone, it is also the year we are getting back to where we were. Footfall and sales are up and customer loyalty and faith continues to grow. My business partners Jackie and Katie have worked very hard getting the buying right these last few seasons and focusing on customer service, it seems it’s been a winning formula.”
Pandora’s Box loyal customers are very happy that they are doing well in the face of adversity. They offer a loyalty card to all our customers giving them an average of 15% OFF throughout the year and often do mini promotions and gifts with purchase.
Jackie Wood said: “We’ve got amazing staff who believe in us and what we do and treat our customers like we do. We’re not a faceless brand, we’re a strong business with a clear identity and passion to succeed, this is what we believe has helped us through these tough years. We are very proactive and reactive, so we do not rest on our laurels and we are always thinking about ways to improve.” Our customers value the service and the overall shopping experience they get when they step through the door and they get taken care of in other ways.”
Pandora’s Box believes it’s all about striking a partnership and relationship with their customers and will spend the next 25 years doing what they do best, with their customer’s support.